ARTICLES & UPDATES

In hardwood flooring, the terms custom and special order are often used interchangeably. In practice, they describe very different manufacturing paths. Understanding the distinction is important because it affects timelines, cost, predictability, and expectations long before a floor is installed.

This article explains what each term actually means, why they’re commonly confused, and how to determine which approach fits a project based on real-world manufacturing constraints.

A first-person look at how hardwood floors handle holiday parties, from heavy traffic to spills – and what to do the morning after.