RETURNS & EXCHANGES

Return Policy

 

Due to the nature of our product, all sales are final once materials are shipped — this applies to both custom and in-stock flooring orders.

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If your shipment arrives damaged, it is covered under our product warranty. Please inspect all materials upon delivery and notify us promptly to initiate a claim.

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Have questions before placing your order?
Please contact our sales team by email at info@hauteplank.com or call 480-847-3545 — we're here to help confirm details and ensure you receive exactly what you need.