Shipping Documentation
For any project, timely delivery starts long before a container leaves port. It begins with the paperwork. International hardwood flooring shipments pass through multiple checkpoints, and at each stage, documentation determines how quickly your order moves.
Why Documentation Matters
Customs agencies see hardwood flooring as a regulated commodity. They need clear proof of origin, sustainability compliance, and proper classification before allowing a shipment to move forward. Missing or incorrect paperwork can trigger inspections, hold containers for days or weeks, and add storage costs.
Where Documentation Comes From
Most of the documents required for an international shipment don’t originate from our Scottsdale offices. They may be prepared by:
- Freight Forwarders – Issuing bills of lading and freight contracts.
- Our Mill Partners – Providing certificates of origin, sustainability certifications, and product specifications.
- Ports of Origination – Handling export clearances and related forms.
Even when another party prepares the documentation, we take control by reviewing, verifying, and cross-checking each piece before departure. This helps catch potential issues early and reduce the risk of customs delays.
When Delays Still Happen
No process is immune to the occasional holdup. If an error or omission occurs beyond our control, we address it immediately. You’ll receive clear, prompt updates and full disclosure about the situation, so you can adjust your project schedule with confidence.
What We Verify
Our review process includes, but isn’t limited to:
- Commercial invoices
- Packing lists
- Bills of lading
- Certificates of origin
- Sustainability certifications (PEFC)
- Any project-specific compliance forms
Proactive Coordination
From the moment your order is confirmed, documentation becomes part of our workflow. We coordinate with our mill partners, freight forwarders, and customs brokers to ensure everything is complete well ahead of shipping.
The Bottom Line
Documentation may be invisible in the finished product, but it’s essential to delivering your flooring on time. Our role is to oversee the process, verify accuracy, and keep you informed. So even when delays originate beyond our offices, they never catch you by surprise. Learn more about Haute Plank Shipping and Logistics.
For more information on Haute Plank European Hardwood Flooring, please contact us at info@hauteplank.com or call 480-847-3545.
